Quails Gate Okanagan Valley Policies
WINESHOP POLICY:
- (0), (1), (2), (10), (30) are equal to approximate sweetness of wines - percentages by volume (based on BCLDB scale) - 0 being the driest
- Customers will be contacted regarding their payment information when an order is placed
- Delivery within BC available for $25 per case (please note: additional surcharge may apply in rural areas)
- Sales are subject to availability
- Shipping and delivery charges are not included in prices but we make every effort to find the best price for door-to-door service
- A 10¢ bottle deposit will be added for each bottle purchased
- All wine prices include appropriate taxes and are subject to change without notice
- Sundry item prices do not include applicable taxes; these will be added to your bill when it is processed
- Unfortunately, we cannot ship outside of Canada due to Customs regulations
GIFT BASKET POLICY:
- Sales are subject to availability; wines may be substituted to ensure prompt delivery
- Shipping and delivery are not included in prices but we make every effort to find the best price for door-to-door service
- Delivery within BC available for $25 (please note: additional surcharge may apply in rural areas)
- Unfortunately, we cannot ship outside of Canada due to Customs regulations
- Sundry item prices do not include applicable taxes; these will be added to your bill when it is processed
- Custom orders are also available in addition to posted packages
CELLAR DOOR POLICY:
- There is no membership fee to join Cellar Door Club
- You must be of legal drinking age to join Cellar Door Club or place a wine order. An adult signature is required on delivery
- You will be billed for your shipments quarterly. The shipments will be automatically charged to your credit card 15 - 20 days prior to the shipment being sent (the average cost per shipment is $100 - $145, plus shipping and handling). We will notify you in advance of all upcoming shipments, giving you the opportunity to update your shipping and billing information. If you prefer to pick up your shipment at the winery, it will be available promptly to ensure you enjoy your wines as soon as possible.
- Your wine will be delivered door-to-door
- Credit Card: your credit card information will be kept secure
- Membership may be cancelled at any time up to 30 days prior to the next shipment. We ask that you receive at least 2 shipments to keep your membership active
- We apologize that we cannot yet ship outside of Canada due to customs & duty regulations